Skip to main content
### Terms and Conditions for inThreadable, LLC
1. **Acceptance of Terms**
By accessing or using the services provided by inThreadable, LLC, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our services.
2. **Orders and Payments**
2.1. **Order Placement:** All orders placed through our website, in person, or via other communication channels are subject to acceptance by inThreadable, LLC.
2.2. **Payment:** Payment must be made in full before the commencement of any embroidery work. We accept credit cards, debit cards, PayPal, and bank transfers. Prices are subject to change without notice.
3. **Artwork and Designs**
3.1. **Customer-Provided Artwork:** Customers are responsible for providing accurate and high-quality artwork. inThreadable, LLC is not liable for any errors in the final product resulting from flawed customer-provided artwork.
3.2. **Intellectual Property:** inThreadable, LLC reserves the right to refuse to produce any design that may infringe on intellectual property rights. Customers are solely responsible for obtaining the necessary permissions for any copyrighted or trademarked designs.
4. **Turnaround Time and Delivery**
4.1. **Turnaround Time:** The estimated turnaround time for orders will be communicated at the time of order placement. Delays may occur due to unforeseen circumstances, and inThreadable, LLC will not be held responsible for such delays.
4.2. **Delivery:** inThreadable, LLC will not be responsible for any loss or damage to products during shipping. Customers are encouraged to purchase shipping insurance if they wish to protect their orders during transit.
5. **Returns and Refunds**
5.1. **Quality Issues:** If there are defects in the embroidery that are a result of our workmanship, inThreadable, LLC will rectify the issue at no additional cost.
5.2. **Customer Errors:** No refunds or replacements will be provided for errors made by the customer in the provided artwork or order details.
6. **Privacy Policy**
6.1. **Personal Information:** inThreadable, LLC collects and uses personal information in accordance with our Privacy Policy, which can be found on our website.
6.2. **Data Protection:** We comply with the latest data protection regulations, including the Texas Privacy Protection Act and applicable e-commerce laws. Personal data will be securely stored and processed in line with these standards.
6.3. **Customer Rights:** Customers have the right to access, correct, and delete their personal information. Requests can be made by contacting us through our website or customer service.
7. **Limitation of Liability**
inThreadable, LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.
8. **Governing Law**
These terms and conditions are governed by and construed in accordance with the laws of Texas. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Texas.
9. **Changes to Terms and Conditions**
inThreadable, LLC reserves the right to modify or update these terms and conditions at any time. Customers are responsible for regularly reviewing these terms.
By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions.
Last Updated: 9 July 2024