Legal notice

Legal Notice — inThreadable, LLC

Last updated: 2026-07-26

This Legal Notice provides required company information and important legal disclosures for in-threadable.com (the "Site"). It complements our other policies and does not replace them. Where a topic is fully governed elsewhere — liability, warranties, intellectual property in your artwork, disputes — our Terms of Service is the controlling instrument, and this Notice defers to it. Nothing in this Notice is intended to contradict, expand, or narrow the Terms of Service, Privacy Policy, Refund & Return Policy, or Shipping Policy; if there is any conflict on a legal term, the Terms of Service prevails.

1. Legal identity & company information

This Site is operated by inThreadable, LLC, a limited liability company organized under the laws of the State of Texas and based in Prosper, Texas. inThreadable is Veteran-Owned & Woman-Owned.

  • Legal entity: inThreadable, LLC (Texas limited liability company)
  • Principal / registered address: 16513 Millenium Park Place, Prosper, TX 75078
  • Email: contact@in-threadable.com
  • Phone: (469) 296-8456

We produce custom embroidery and related goods — embroidered patches, PVC patches, twill and chenille patches, challenge coins, hats and caps, name tapes, and apparel — for military, corporate, sports, and B2B customers, made to order from customer-supplied artwork.

We also operate the "Suzie Q Stitch" shop on Etsy. Suzie Q Stitch is a selling channel of inThreadable, LLC; purchases made through Suzie Q Stitch on Etsy are additionally governed by Etsy's own policies and marketplace terms, and this Notice and our Site policies govern purchases made through our Site.

2. Website & content disclaimer

The information on the Site is provided "as is" and "as available" for general informational and commercial purposes. While we work to keep the Site accurate and current, we do not warrant that the content, product descriptions, pricing, availability, images, or other information are accurate, complete, reliable, or error-free, and we do not warrant that the Site will be uninterrupted, timely, secure, or free of viruses or other harmful components. Your use of the Site and reliance on its content are at your own risk. This disclaimer is summarized here and is fully governed by the Warranty Disclaimer in our Terms of Service, Section 12.

3. Our intellectual property

All content on the Site and created by us — including the "inThreadable" and "Suzie Q Stitch" names and marks, our logos, our original designs, product templates, digitized embroidery files, mock-ups, proofs, photographs, graphics, text, and the selection and arrangement of the foregoing — is owned by inThreadable, LLC or its licensors and is protected by U.S. and international intellectual-property law. You may not copy, reproduce, republish, resell, distribute, or create derivative works from our content or marks without our prior written permission. Nominative or descriptive references to our names for identification are permitted; use as your own mark or in a way that implies endorsement is not. Your rights in the artwork you supply are addressed in Section 6 and, in full, in our Terms of Service, Sections 7 and 8, which control.

4. Third-party trademarks, logos & military insignia

This is the most important section for our business, because we produce customer-supplied designs.

No ownership; no affiliation or endorsement. Customer-supplied logos, brand names, insignia, unit patches, crests, seals, mascots, and other designs are the property of their respective owners. inThreadable claims no ownership of them and is not affiliated with, sponsored by, endorsed by, or otherwise connected to any brand, company, military branch or unit, government agency, sports team, school, or other organization whose marks a customer asks us to reproduce. Any such marks appearing on our Site (for example, in samples or portfolio images) are used nominatively, for identification and illustration only, and remain the property of their owners.

We produce on your representation of authorization. We reproduce customer-supplied designs solely in reliance on the customer's representation and warranty that the customer owns, or is authorized to use and to authorize us to reproduce, those designs. This is the same warranty and indemnity set out in our Terms of Service, Section 7, which controls: you represent you hold the necessary rights, and you agree to indemnify inThreadable against any third-party claim arising from the artwork you supply.

Insignia, medals, and official emblems may be regulated. Certain insignia, ranks, medals, decorations, and official emblems or seals may be subject to law or regulation — for example, restrictions surrounding official military decorations and medals, and the reproduction of certain government seals, badges, and logos. The customer is solely responsible for ensuring they are authorized to order such items and that the order complies with all applicable law. inThreadable does not provide legal advice on whether a given item is permitted.

Our right to decline. inThreadable may decline, in its sole discretion, to produce any order it believes may be unlawful, restricted, counterfeit, infringing, or otherwise objectionable, and may cancel and refund such an order (see Terms of Service, Sections 4 and 7).

By placing an order for any item bearing military insignia, rank, medals, decorations, or a government seal, badge, or emblem, you represent that you are authorized to order that item and that your order complies with all applicable federal and state law.

5. Product representation

We photograph and describe our products as accurately as we can, but colors and sizes shown on the Site are approximate. How a color appears depends on your screen and settings and may differ from the finished product, and custom embroidery and manufacturing involve inherent, minor variation in thread color, fabric shade, stitch density, dye lot, and coin finish. Reasonable, minor variation is normal and is not a defect. Where we produce a custom order, the digital proof you approve — not a Site image — governs what we make. Product variation is addressed in full in our Terms of Service, Section 11, and remedies for a material deviation from your approved proof are governed by our Refund & Return Policy.

6. Customer-supplied content — your responsibility

When you submit artwork, logos, insignia, text, or other designs, you represent and warrant that you own or are authorized to use them and that they do not infringe or violate anyone's rights or any law, and you agree to indemnify, defend, and hold inThreadable harmless against any claim arising from that content. This is a summary; the full warranty, indemnity, and our right to refuse are set out in our Terms of Service, Section 7, which controls.

The Site may contain links to third-party websites and services (for example, our Etsy shop, payment or shipping providers, and social media). We do not control and are not responsible for the content, products, policies, or practices of any third-party site, and a link is not an endorsement. Your dealings with any third party are governed by that party's own terms and privacy policy.

8. Errors, inaccuracies & omissions

Despite our efforts, the Site may occasionally contain errors, inaccuracies, or omissions — for example, in pricing, product descriptions, availability, promotions, or lead times. We reserve the right to correct any such error and to change or update information at any time without prior notice, and to cancel or refuse an order (including an order already placed) if the order was based on an error. Where an order is affected, we will cancel and refund it or contact you for instructions before proceeding. Pricing-error handling is also addressed in our Terms of Service, Section 6.

9. Limitation of liability & disclaimer of warranties

Except as expressly stated in our Make-It-Right / Satisfaction Guarantee (see Refund & Return Policy), the Site and all products are provided "as is" and "as available," without warranties of any kind, express or implied. To the fullest extent permitted by law, inThreadable's total aggregate liability for any claim arising out of or relating to an order, a product, or the Site will not exceed the amount you actually paid for the order giving rise to the claim, and inThreadable will not be liable for indirect, incidental, special, consequential, or punitive damages. These provisions are summarized here and are fully set out and controlling in our Terms of Service, Sections 12 and 13. In the event of any inconsistency, the Terms of Service govern.

10. No professional advice

The content on the Site is provided for general informational and commercial purposes and is not legal, regulatory, tax, or other professional advice. In particular, nothing on the Site or in this Notice is advice on whether you are permitted to reproduce a particular logo, insignia, medal, or emblem (see Section 4) — that is your responsibility, and you should consult a qualified professional where you are unsure.

11. Intellectual-property complaints & takedown (copyright / trademark)

inThreadable respects the intellectual-property rights of others and expects our customers and users to do the same. If you are a rights holder (or authorized agent) and you believe that material on our Site, or a product we have listed or produced, infringes your copyright or trademark, please send a written notice to our contact below that includes:

  1. Your name, mailing address, telephone number, and email address;
  2. Identification of the copyrighted work or trademark you claim is infringed (for a trademark, the registration number/jurisdiction if applicable);
  3. Identification of the material you claim is infringing and its location on the Site (URL or listing) or a description of the product;
  4. A statement that you have a good-faith belief that the use is not authorized by the rights holder, its agent, or the law;
  5. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorized to act on its behalf; and
  6. Your physical or electronic signature.

Our process. Upon receiving a valid notice, we will review it and, where appropriate, remove or disable access to the material and/or decline to produce the affected order, and notify the customer or user who supplied it. Because most of what we make is customer-supplied, we may also refer the matter to that customer.

Counter-notice. If your material was removed and you believe that was a mistake or misidentification, you may submit a counter-notice to the same contact, including your identification of the removed material and its prior location, a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification, your consent to jurisdiction as required by law, and your signature. We will handle counter-notices as required by applicable law.

We may, in appropriate circumstances, decline orders from or terminate customers who are repeat infringers.

12. Governing law

This Legal Notice, the Site, and your use of it are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles, and by applicable U.S. federal law. Venue and exclusive jurisdiction are set by our Terms of Service, Section 15 — this Notice does not establish a separate forum or dispute-resolution mechanism.

We may update this Legal Notice from time to time. The "Last updated" date at the top reflects the current version, and changes are effective when posted. Your continued use of the Site after an update constitutes acceptance of the revised Notice.

14. Contact

inThreadable, LLC · Prosper, Texas · contact@in-threadable.com · (469) 296-8456

Intellectual-property complaints (copyright/trademark): send the notice described in Section 11 to contact@in-threadable.com.